Manager Resources

Have you viewed the New User video yet? Follow-up with the Manager video below. Print or save the Manager User Guide.pdf specifically for supervisors, PI, project team leaders,...

As shown above, you can check your team's training by logging in or you can wait to receive notification of urgent issues in the Monday Morning Manager Report.

For more assistance, contact the Helpdesk: train@ora.msu.edu or 517-884-4600 weekdays. 

Your Team Members

You can determine why a team member is assigned to you by checking the Report Type in Ability LMS (Manager Menu > People) or on your Monday Manager Report.

  • HR Team Members

    Report Type = HR indicates that a team member is assigned to you via the daily feed from MSU Human Resources. You are on record in MSU Human Resources (EBS) as the person's supervisor.

    Incorrect HR assignments can occur when:

    • HR administrators select the wrong supervisor in EBS.
    • Supervisors in EBS are not updated to reflect unit reorganization.
    • HR administrators do not terminate positions in EBS.


    To update HR team members, ask your Unit Human Resources Administrator to update EBS.

  • Ad-Hoc Team Members

    Report Type = A indicates that a team member is assigned to you only in Ability LMS. If you are supervising the activities of a volunteer, or project personnel, or temporary lab help, then you need to monitor training for the person even if you aren't their supervisor in the HR system. 

    Incorrect ad-hoc team assignments can occur when:

    • A student, employee, or volunteer reports incorrect information to the training help desk.
    • The training help desk (train@ora.msu.edu) was not notified that ad-hoc team members left MSU.


    To update ad-hoc team members, contact the help desk at train@ora.msu.edu

    Note: If you are monitoring training compliance for any group other than your own team (another Principal Investigator's team, students in an academic unit, employees with a given job title), the individuals in that group are considered your Ad-hoc team members.

Ability LMS screenshot - determining report type


Updating Training Requirements

Managers can add and delete learning tracks for all their team members. The Manager User Guide.pdf or the video above will show you how to do this.

If you see training that is unrelated to your team member's duties under you, it may be related to a past position, a current position in another department, or an academic program requirement.

  • You can check each team member's Learner Employment tab to see if they have other current job positions.
  • You can remove requirements that no longer apply.
  • You can ignore current requirements for other roles that do not apply to your unit (the person's other supervisor or academic program administrator will also be notified).


Proxy Responsibility

Managers are responsible for ensuring team members receive timely training to ensure safe, legal, and ethical activities at Michigan State University. Ability makes it much easier for Managers to view and edit training for your subordinates. However, managers may elect to give some responsibility for assigning and monitoring training compliance to an assistant.

An easy way to delegate some authority for your team members' training is to forward your Monday Morning Report to an assistant as long as MSU data privacy policy is followed. Be particularly mindful of FERPA rules if you are supervising students. 

Alternatively, managers can request their list be added to another person's team list. Email train@ora.msu.edu to set this up. When communicating with the helpdesk for changes in team membership, it is important for the proxy to name the supervisor whose list is being changed. Including the manager's netID or copying the manager in the email is also helpful. 


Training Compliance

Training in many cases is required by law. Training that is overdue or expired risks injuries, lawsuits against individuals and the University, funding from government agencies, and risks the reputation of researchers and the University. Encourage your team to complete training before due dates by speaking positively about training opportunities and acting upon Monday Morning Reports. Training that remains out of compliance for more than 30 days may be escalated to a higher supervisor.

Pro/Con on various privileges for supervisors in the training system